ADP/IT Specialist (A-3)


Clearance: Top Secret

Job Description: Report directly to Company Site Lead and Government Help Desk lead to support operations and maintenance for the local, regional, and wide area networks and IT Enterprise.

Responsibility:  Provide support to the daily administration, troubleshooting, and resolution of the enterprise network assets. Support Automated Information Systems Operations and ADP Help Desk – Tier 1 and 2, respond to trouble calls, document, and track work tickets in ServicePRO. Provide support involving, installation, integration, testing, operation, survey, and maintenance of network related hardware and software. Image new workstations for deployment. Investigate and resolve network connectivity problems using Ping or Tracert, and perform registry fixes. Support Cybersecurity efforts for implementation of STIGs on hardware and software assets such as desktops and printers to facilitate the Cyber Security group. Configure Blackberry’s for users via the Blackberry Enterprise Services. Use AirGap for transfer and encryption of removable media.

Education:  Bachelor’s degree, or 5 years of experience may be substituted, in computer science, engineering, or other related field. Two years of Network Administration/Help Desk related technical experience required.

Certifications and Skills: IAT Level 2 compliant with Security+ CE required and additional training or certification in Windows 7 or 10 operating system. Microsoft Server 2012 R2 training or certification highly desirable.

Selected candidates must be able to obtain a TOP SECRET CLEARANCE.
All candidates selected will be subject to a security background investigation.


Thank you for your interest in this employment opportunity. Should you wish to pursue this, we will need to have you complete our Orientation, which will acclimate you to our One-Stop Center and services, and will get you registered with us – your first step to success. Orientations can be completed online at as well as in our Resource Room located in the Opportunity Inc. One-Stop Workforce Center, 861 Glenrock Road, Suite 100 in Norfolk, just behind Military Circle Mall.

For your convenience, you can also complete the orientation at our Suffolk office on Mondays at 1:30PM (157 N. Main Street in Suffolk 757-514-7737) or our Franklin office (located at the Paul D Camp Community College Regional Workforce Development Center 100 N. College Drive).

Once your Orientation and Survey are completed, please come in to complete your intake process – intakes are held Mondays, Wednesdays, and Fridays from 8:30 to 12:30 or Tuesdays and Thursdays from 12:00 to 4:00

If you are already enrolled, please contact your Career Developer, reference the Job Order number (Job Code Number), and ask that they refer you for the position. In either case, please have a resume available to target the position in which you are interested.
Thanks again, and we look forward to seeing you at Orientation!

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